Xcelerate Your AI Dexterity

with Jody Padar & Katie Tolin

Building the Skills That Turn Opportunities Into Revenue accounting firm training ai coaching client communication skills coaching accountants continuous conversation improvement conversation gap navi professional development Oct 07, 2026

If the Conversation Gap is what’s holding your firm back, here’s the good news. It’s not permanent, and closing it doesn’t require finding some rare personality gem. It takes a system, and systems can be built.

Most firms simply never built one. Con...

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AI Found the Opportunity. Now What? accounting firm growth advisory skills ai in accounting client advisory client conversations conversation gap talent development Sep 23, 2026

AI is getting really good, really fast, at finding things you used to have to dig for yourself. A cash flow issue. A tax timing opportunity. A pattern in the numbers that used to take a sharp eye and a lot of time to catch.

On paper, that should mea...

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Finding Client Opportunity Is Not The Same As Selling It advisory conversations advisory services ai and judgment ai in accounting client advisory services client relationships cross-selling practice growth tech & ai Jul 15, 2026

You’ve found $500,000 in untapped opportunities within your client base. Maybe this was through data mining, client whitespace in CRM or even using a new AI tool. Regardless, it’s great to see that potential growth right in front of you.

Before you ...

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If You Don’t Invest in Your People, You'll Pay for It Later advisory services ai and judgment ai in accounting client relationships coaching conversation intelligence firm growth leadership development professional development talent development Jul 07, 2026

The accounting profession is filled with opportunity. Clients are asking for more guidance. Firms want to grow advisory services. And AI is automating parts of the work that used to take hours, creating more room for higher-value conversations with c...

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When a Client Says "No" to Recording accounting technology consent laws transcription tools Jun 30, 2026

You introduce a new AI tool inside your firm to transcribe meetings and capture action items. And then, in one of your first meetings using it, a client says: “I’m not comfortable being recorded.”

It’s usually said politely. Sometimes even apologeti...

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How Tax Professionals Can Turn Bank Statements into a Quick P&L tech & ai Jun 03, 2026
By Jody Padar, XcelLabs

You know the client. They hand you a stack of bank statements at tax time and call it their records. No bookkeeping. No reconciled financials. Just months of raw transaction activity that someone now has to sort, categorize a...

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Human Value and Judgment: The Case for Human-First Accounting advisory tech & ai May 27, 2026

AI is getting more capable every day. It can summarize a meeting, flag a risk, analyze a pattern and draft a follow-up before you have finished your coffee. Some accountants look at that and feel nervous. If AI can do all of that, what exactly is lef...

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Learning and Leadership: How to Lead on AI When You’re Still Learning tech & ai May 20, 2026

There is a version of AI leadership that requires you to understand large language models and build a firm-wide strategy from scratch. Most accountants are far too busy for that. And honestly, it’s not what your team or your clients need from you.

W...

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Intentional Application: The Firms Getting Ahead Are Using AI Differently leadership tech & ai May 13, 2026

AI is in the room. Now what?

A lot of firms are still figuring that out. The tools are here. The interest is real. The profession is moving toward clearer standards around responsible use. But there is still a gap between having the tool and knowing...

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Navi’s Commitment to Responsible AI advisory leadership tech & ai May 06, 2026

AI is now part of the day-to-day work in accounting and professional services. You can feel the momentum building. It helps teams save time, support coaching and create space for more advisory conversations that clients value.

At the same time, firm...

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Ethics & Trust: What Responsible AI Looks Like in Accounting leadership tech & ai Apr 25, 2026

AI is moving into more parts of the accounting profession. Research, summaries, drafting, workflow support, meeting follow-up. And increasingly, the relationship-driven advisory work that firms are trying to grow.

That’s exciting. For a lot of accou...

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Tip Credits: Turning a Hot Tax Topic into Year Round Advisory Revenue advisory tech & ai Mar 18, 2026

Tip credits are no longer just a fundamental tax topic. They’ve jumped to front-page news status, and rightly so. H.R.1 and the “no tax on tips” provisions reframe how tax law treats tipped income and the benefits.

Why does this matter? Because firm...

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